General Questions
Do you ship overseas?
We ship worldwide. Orders over $50 USD qualify for free international shipping with all taxes and duties included upfront.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other payment methods available at checkout. All transactions are processed securely.
Can I cancel my order?
Yes, cancellations are accepted within 60 minutes of placing your order or before shipment. Contact us at support@omgminer.com.
How much does shipping cost?
Orders over $50 USD qualify for free worldwide shipping. All prices include taxes and duties — no hidden fees.
How long will it take to get my orders?
Orders are processed within 3 business days. Estimated delivery times: North America 5–13 business days, EU/UK 5–13 business days, Australia/New Zealand 4–8 business days, rest of world 5–18 business days.
How do I track my order?
Once your order ships, you will receive a tracking number via email. You can use it to monitor your delivery status in real time.
Do your products come with a warranty?
Yes, all products include a 180-day warranty covering repair or replacement. The warranty does not cover overclocking, modifications, misuse, or environmental damage.
What is your return policy?
We offer a 30-day return window. Items must be unused and in original packaging. Refunds are processed within 10 business days, subject to a minimum 15% restocking fee.
What if my miner arrives damaged?
Please contact us at support@omgminer.com within 48 hours of delivery with photos of the damage. We will arrange a replacement or repair at no cost to you.
How do I start a return or warranty claim?
Email us at support@omgminer.com with your order number and a description of the issue. For defective items, we cover the return shipping cost.
About Products
What exactly does the device do?
A solo miner performs authentic solo mining by connecting directly to the Bitcoin network to independently hunt for valid block hashes. It operates with 100% safety using open, read-only public ledger data—meaning it never requires access to your private keys, wallet, or personal information. Every hash generated is a genuine, secure attempt to unlock the Bitcoin block reward.
Can I stack multiple miners to boost my odds?
Absolutely! Since every device runs independently to produce hashes, adding more miners creates a cumulative effect. Running multiple units is the most effective way to multiply your attempts and increase your chances of success.
Is technical knowledge required?
No. Plug in power, connect Wi-Fi, and start mining. No coding. No hassle. No experience required.
Do I need to keep my computer running 24/7?
Not at all. The computing happens directly on the device. Simply use your phone or tablet for the initial setup, and the miner takes care of the rest, running autonomously 24/7.
Is it going to steal my crypto or hack me?
No. The device is 100% safe. It does not access your wallet or private information. It simply uses your public address to deliver potential mining rewards.
Realistically, can a small device actually win?
The odds are challenging, but the reward is life-changing. Just like a lottery, winning isn't guaranteed, but participation is automatic. Solo miners with similar low-power hardware have successfully solved blocks in the past, proving that luck favors those who keep hashing.
What is the expected lifespan of the device?
Built to last. With zero moving parts, a solo miner runs silently 24/7 for years. We back this reliability with a 180-day manufacturer warranty and lifetime support.
Didn't find what you were looking for?
Get in touch with our support team and we'll respond as soon as possible.
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h
